Terms of Working with Mission Created
Fixed quote projects are quoted according to the needs as expressed by the client at the time of making the quote. Should these needs change, the price of the project may change accordingly.
Content must be provided by the client unless otherwise stated in the contract. Alterations of content after that content has been uploaded to the site may incur extra charges.
Text should be supplied in a word document.
Images should be supplied as separate .png or .jpg files. It is the responsibility of the client to ensure that any copyright expectations have been communicated along with the transference of the files.
It is up to the client to thoroughly proofread all content. Mission Created makes no guarantee that they will proofread unless that is expressly part of the agreement. Excessive corrections of content supplied by the client may be subject to extra charges. The client is free to make those corrections themselves if they wish to avoid the charges.
The client must provide feedback and required content in a timely manner. (3 working days to respond to feedback requests)
If a project is delayed more than 30 days due to the client not providing required content the project may be shelved and a re-start fee of $300 applied to restart the project.
Included in all new / revised projects is:
Easy content management system, we use WordPress which enables you to add, remove and alter pages and content. You can also add and change the functionality of your site as your business grows.
One-on-one training via phone or Skype for the duration specified in your proposal.
Basic on-site Search Engine Optimisation for all pages we create. (including meta tags, descriptions etc)
NB: In-depth SEO is a long and complicated process and you shouldn’t expect to rank at the top of Google for competitive keywords with only on- page SEO.
Listing your new site with the two main search engines (Bing and Google – Yahoo etc have been amalgamated into these now)
There are NO ongoing compulsory monthly fees payable to Mission Created. Some functionality requires third-party applications which will bill you directly. (auto-responders and some e-commerce facilities for example)
A minimum of $500 payment is required for work to commence on new project PLUS any third party costs (hosting, domain name registration etc). Progress payments are to be made throughout and the balance is due immediately upon sign off on the system.
You do NOT have to use the tools we recommend. However, these are the ones we have found to be the best value and quality.
Once a project has been signed off and final payment received it is considered completed and all further work will be charged at standard rates. This includes adding extra features not discussed at the time of the site build.
Standard rates are currently $100 per hour. These fees are chargeable for all work, updates, additions, social media creation, training, consultations etc whether on the phone, via email, in person or by other means.
Once the project has been signed off on and is live, ownership of all work belongs entirely to the client. Any design or creative work done by Mission Created that was not chosen for inclusion will remain the property of Mission Created.
We understand how important it is to offer an accurate estimate, and we will put in our best effort to provide accurate estimates. Sometimes things take longer than expected, especially when more design revisions are requested. All estimates are subject to change, within reason, and with notice.
Invoices are payable COD.
Payment of Invoices over 30 days late may incur interest at the rate of 10% per year, calculated daily.
Payment of your deposit is considered to be an agreement to these terms.
These terms are subject to amendment without notice.